01159 722 050

Checking and Reducing Disk Space

To check your overall disk space usage from your combined email accounts, please email and ask. To check individual email account usage, follow the steps below to check via webmail.

Please use this guide with caution, any emails that are deleted will be unrecoverable.

Step 1. To access webmail visit your domain name/web address with /webmail after your domain name. Example

Step 2. Enter your email address and password, provided by and then click the log in button.

Log In Screen

Step 3. Select your preffered webmail client if you don't already have one set as default.

Webmail Clients

Step 4. Select the disk space icon in the top right corner featured in the screen shot below.

Disk Space Icon

Step 5.Webmail will display all folders on the server and their current size, so you can easily see where all the storage is being used up.

Disk Space Usage

Step 6.Use the inbuilt tool to reduce your stoarge down. Where applicable 'Manage' will appear next to a folder, use this tool to reduce your storage down.

Disk Space Tool

Step 7. Once you have used the tool to reduce your disk space, select the disk space icon again to refresh your usage.

Disk Space Icon

Please note: Webmail shows all folders using storage on the server, if you have a POP3 connection set up, this connection only accesses the servers Inbox to download a copy of all emails and in most configurations leaves a copy of emails on the server. Please keep this in mind if you encounter emails you believe to have been deleted.

Mail clients such as Outlook, Windows Live Mail, Thunderbird and Apple Mail all have built in facilities for checking disk usage, but as we don't know your own configurations in these mail clients, the only way of checking your usage we would advise is via webmail. Webmail checks your disk usage directly on the server and is very rarely incorrect.

Share This Article:
Back To Support
Our Google Reviews Rating

(4.9 / 5 From 62 Reviews)